Shipping policy

Shipping Policy

Relecmart Private Limited delivers products to customers across India. Shipping availability, delivery time, and shipping charges may vary depending on the product, fulfilment location, destination, order value, and shipping method.

Order Processing

Orders are generally processed after successful order confirmation and payment. Processing times may vary depending on product availability and the fulfilment location.

Estimated Delivery Time

Most orders are generally delivered within 5–10 business days after dispatch. Certain products may require additional processing or delivery time depending on the fulfilment partner, destination, product availability, courier service, or other circumstances beyond our control.

The estimated delivery information shown during checkout should be considered the applicable estimate for your order.

Shipping Charges

Shipping charges vary depending on the product, fulfilment location, destination, and available shipping method.

Some products/orders may qualify for FREE Delivery.

For other products, shipping charges may apply and will be clearly displayed during checkout before the customer completes payment. Where applicable, shipping charges may vary based on the selected product and fulfilment method.

Customers can review the applicable shipping charge before placing an order. We do not add undisclosed shipping charges after an order has been placed.

Order Tracking

When tracking information is available, customers will receive shipment/tracking details by email, SMS, or through the order information provided by Relecmart.

Delivery Delays

Delivery times are estimates and may occasionally be affected by courier delays, weather conditions, public holidays, remote delivery locations, operational issues, or other circumstances outside our reasonable control.

If you experience a significant delay with your order, please contact our customer support team.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address and contact information when placing an order. Relecmart may not be responsible for delivery failures or delays caused by incorrect or incomplete information provided by the customer.

Customer Support

Relecmart Private Limited
Kothakurssi, Panamanna Post
Ottapalam, Palakkad
Kerala – 679501
India

Phone / WhatsApp: +91 97464 33502
Email: sales@relecmart.com
Website: relecmart.com