Shipping & Delivery Information – Fast & Reliable Service at Relecmart

1. Shipping Destinations

• Domestic Shipping: We offer shipping across all major cities and towns within India.
• International Shipping: We ship to select international destinations. Please check the availability of shipping to your country at checkout.

2. Shipping Rates and Options

• Domestic Shipping Rates: Shipping charges vary based on the weight of the package, delivery location, and chosen shipping method.
• International Shipping Rates: International shipping rates are calculated based on the destination country, weight, and dimensions of the package. The applicable shipping charges will be displayed at checkout.
• Expedited Shipping: Expedited shipping options are available for an additional fee. Delivery times and costs will vary based on the selected shipping method.

3. Estimated Delivery Times

• Domestic Delivery: Orders are typically delivered within 3-7 business days from the date of dispatch, depending on the location.
• International Delivery: International orders usually take 7-21 business days for delivery, depending on the destination and customs processing times.

Note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather conditions, customs delays, or other logistical issues.

4. Order Processing Time

• Processing Time: Orders are processed and dispatched within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
• Order Tracking: Once your order is dispatched, you will receive an email with tracking information. You can track your order using the link provided in the email or by logging into your account on our website.

5. Customs, Duties, and Taxes

• Domestic Orders: Prices displayed on Relecmart are inclusive of all applicable taxes within India.
• International Orders: International orders may be subject to import duties, taxes, and customs fees, which are levied once the package reaches your destination country. These charges are the responsibility of the customer and are not included in the order amount. We recommend contacting your local customs office for more information on potential charges.

6. Shipping Restrictions

• Certain items may have shipping restrictions due to size, weight, or destination country regulations.
• We do not ship to P.O. Boxes or military addresses.

7. Undelivered or Lost Packages

• If your package is undelivered or lost during transit, please contact our customer support team at [email protected] within 14 days of the estimated delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible.

8. Package Inspection and Damages

• Inspection: Please inspect your package upon delivery. If you notice any damage or missing items, please contact us immediately at [email protected] with your order number and photos of the damaged package.
• Damaged or Defective Items: We will arrange for a replacement or refund for any damaged or defective items as per our Refund and Returns Policy.

9. Changes to Shipping Address

• Address Changes: If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request if the order has not yet been dispatched.

10. Contact Us

If you have any questions or need further assistance with your order, please contact us:

Email: [email protected]
Phone: +91-9746433502